Milky Ways — Terms of Service & End User License Agreement

Effective: June 19, 2026

Publisher: Univers Media Group (“we,” “us,” “our”). Effective: June 19, 2026. Contact: support@milkyways.app.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND A CLASS-ACTION WAIVER (SECTION 18) THAT AFFECT YOUR LEGAL RIGHTS.

These Terms of Service, together with our Privacy Policy and any policies referenced here, form a single agreement (the “Terms”) between you and Univers Media Group governing your use of the Milky Ways app and related services (the “Service”). They also serve as the End User License Agreement (the “EULA”) and include the Apple-required terms in Section 4B.

1. Acceptance of these Terms

By tapping “Sign Up,” “I Agree,” or any similar control, or by using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. You represent that you can form a legally binding contract. Acceptance is recorded electronically and is enforceable under the E-SIGN Act. Continued use after any update means you accept the updated Terms.

2. Eligibility and age

You must be at least 13 to use Milky Ways. The Service is not for anyone under 13, and we remove under-13 accounts we learn of. If you are 13–17 (or a minor where you live), you may use Milky Ways only with a parent/guardian who agrees to these Terms and is responsible for your activity, including purchases, ticket sales, and payouts. Some features — live streaming, payments, and mature content — may require you to be 17 or older.

3. Your account

Provide accurate information and keep it current. You are responsible for all activity under your account and for keeping your credentials secure. One account per person. No impersonation, and no sharing, selling, or transferring accounts. Tell us at support@milkyways.app about any unauthorized use. We may suspend, reclaim, or terminate accounts that violate these Terms.

4. License to use the app

Subject to these Terms, Univers Media Group grants you a limited, personal, revocable, non-exclusive, non-transferable license to use the Milky Ways app on Apple-branded products you own or control, as permitted by the Apple Media Services Terms. All other rights are reserved. You may not copy, modify, reverse-engineer, resell, sublicense, scrape, or circumvent the Service, or remove proprietary notices.

4B. Apple-required terms (Relationship with Apple)

  1. Acknowledgement. These Terms are between you and Univers Media Group only, not Apple. Univers Media Group, not Apple, is solely responsible for the app and its content.
  2. Scope of license. The license is non-transferable and limited to use on Apple-branded products you own or control, per the Apple Media Services Usage Rules.
  3. Maintenance and support. Univers Media Group is solely responsible for maintenance and support. Apple has no obligation to furnish any maintenance or support.
  4. Warranty. Univers Media Group is solely responsible for any product warranties. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation.
  5. Product claims. Univers Media Group, not Apple, is responsible for any claims relating to the app, including product-liability, legal/regulatory-conformance, and consumer-protection or privacy claims.
  6. Intellectual property. If a third party claims the app infringes its IP, Univers Media Group, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.
  7. Legal compliance. You represent you are not in a U.S.-embargoed or “terrorist-supporting” country and are not on any U.S. prohibited-parties list.
  8. Developer name and address. Questions or claims: Univers Media Group, 1700 Center Point Parkway, Birmingham, AL 35215, support@milkyways.app, +1 (678) 855-9097.
  9. Third-party terms. You must comply with applicable third-party terms when using the app (Section 14).
  10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

5. Your content

“Your Content” is anything you create, upload, post, stream, or share — Flashes, posts, comments, live streams and recaps, profile, messages, and AR/beauty-camera creations. You keep ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, publish, distribute, display, perform, and promote Your Content to operate, develop, and market the Service. You represent you own or have all rights to Your Content (including music, likenesses, and trademarks) and that it does not infringe rights or violate law. We may remove Your Content at our discretion.

6. Acceptable use & zero tolerance for objectionable content

You agree not to use the Service for content or conduct that is unlawful or fraudulent; sexually exploits or endangers minors (we report CSAM to NCMEC and law enforcement); is harassing, hateful, threatening, or incites violence; depicts or glorifies graphic violence or self-harm; infringes IP or privacy; is spam or a scam; contains malware or attempts to disrupt the Service; or harvests data or impersonates others.

Milky Ways has zero tolerance for objectionable content and abusive users. The Service provides a way to filter objectionable material, an in-app Report mechanism, the ability to Block abusive users, and published contact info (support@milkyways.app). We remove violating content and eject the users who post it, and act on reports — typically within 24 hours. You can Report or Block from the menu on any post, profile, stream, or message.

7. Star Coins (virtual items)

(a) Star Coins you purchase. Star Coins you buy (via Apple In-App Purchase) are licensed, not sold — a limited, personal, revocable, non-transferable license. They have no monetary or cash value, are non-refundable, are not redeemable or exchangeable for cash or anything of value, are not stored value, and may not be sold or transferred. Gifting Star Coins is not a transfer of money or anything of value. Purchased Star Coins do not expire while your account is in good standing, except as permitted by law.

(b) Creator earnings and payouts. Separately, eligible creators may receive payouts of value they earn through Milky Ways’ platform-funded creator program (Section 9). This is not a redemption of purchased Star Coins. You can only request a payout of value you earned or were given; value from coins you purchased is never cashable. We may modify, suspend, or end the program and may withhold or reverse payouts for fraud, chargebacks, or violations.

8. Milky Ways Pro (auto-renewing subscription)

Milky Ways Pro is an auto-renewing subscription at $9.99/month or $89.99/year (or the local equivalent shown at purchase). Payment is charged to your Apple Account at confirmation. It automatically renews at the then-current price unless you turn off auto-renew at least 24 hours before the period ends. Manage or cancel in your Apple Account settings — we cannot cancel for you. Refunds are handled by Apple. Pro includes no ads while you browse, unlimited AI event flyers, free pins, and a monthly allotment of complimentary tickets, as described at purchase. Pro does not remove ads shown during live streams; those are removed by subscribing to that individual streamer's channel. We give advance notice of material price/renewal changes as required by law.

9. Payments, creator earnings, and payouts

Purchases and subscriptions are processed by Apple. Creator payouts are processed by Stripe. To receive payouts you must complete Stripe Connect onboarding and accept the Stripe Connected Account Agreement (which incorporates the Stripe Services Agreement). You are solely responsible for the accuracy of your onboarding and tax information and for all taxes on your earnings. We and/or Stripe may collect a W-9 (or W-8) and issue Form 1099-K or 1099-NEC where required by law. Payouts are subject to thresholds, verification, holds, and reversal for chargebacks, fraud, or violations. Milky Ways is not a bank or money transmitter.

10. Tickets and events

Milky Ways is a platform to discover, create, promote, and ticket events. We are not the organizer, host, owner, or seller of any event or ticket; transactions are solely between organizer and attendee. Each organizer sets and is responsible for its own refund/cancellation policy. We are not responsible for any event that is cancelled, postponed, changed, unsafe, or not delivered as described. You attend events at your own risk and release us from claims arising from any event, including personal injury, property damage, and the conduct of other users. Ticket sales and resales must comply with all applicable laws.

11. Live streaming

Live streams (including multi-host) are subject to all Prohibited Conduct and objectionable-content rules and to the content license in Section 5. We may interrupt, end, or remove a stream and remove or ban any host or guest at any time. Each participant is responsible for their own conduct and content and must have rights to anything they broadcast (including music). Streams may be recorded as recaps under Section 5. Real-time moderation is best-effort and cannot pre-screen all live content.

11A. User interactions, in-person meetings, and your safety

Milky Ways helps people discover events and connect, which may lead to communications, transactions, and IN-PERSON meetings with other users, organizers, performers, and attendees. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND FOR YOUR OWN SAFETY. We do NOT conduct criminal background checks or verify the identity, statements, age, or conduct of any user, organizer, or attendee, and we make no representations about any user or event. You assume all risk arising from your use of the Service and from any interaction or meeting, online or offline, including the risk of injury, illness, death, emotional distress, property damage, theft, fraud, harassment, or other harm. Use good judgment: meet in public places, tell someone where you are going, do not share sensitive personal or financial information, and comply with all laws. If you feel unsafe, contact local emergency services. To the fullest extent permitted by law, Univers Media Group is NOT responsible or liable for the acts or omissions of any user, organizer, attendee, or third party, whether online or in person.

11B. Release of claims between users

Because Milky Ways is a venue for interactions among users, YOU RELEASE Univers Media Group and its officers, directors, employees, and agents from any and all claims, demands, damages, losses, liabilities, and expenses of every kind and nature, known and unknown, arising out of or in any way connected with any dispute, interaction, transaction, event, or meeting between you and any other user, organizer, attendee, or third party. If you are a California resident, you expressly waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any similar law in any other jurisdiction.

12. Our intellectual property

The Service — its software, design, and the “Milky Ways,” “Star Coins,” and “Univers Media Group” names and logos — is owned by Univers Media Group and its licensors. Except for Your Content, you get no ownership in the Service or our marks, and may not use our marks without written permission. Feedback you give us may be used without obligation to you.

13. Copyright and DMCA policy

We respond to notices of claimed copyright infringement under the DMCA (17 U.S.C. § 512) and terminate repeat infringers. To submit a notice, send our Designated Agent a written notice with the six elements required by § 512(c)(3). Designated Agent: Copyright Agent, Univers Media Group, 1700 Center Point Parkway, Birmingham, AL 35215, copyright@milkyways.app. If your content was removed by mistake, you may submit a § 512(g) counter-notice; valid counter-notices may lead to restoration in 10–14 business days.

14. Third-party services

The Service relies on third parties — Apple and RevenueCat (purchases), Stripe (payouts), Agora (live video), Google Maps (maps/location), Google AdMob (advertising), our licensed music catalog, and Supabase (hosting). Your use may be subject to those providers’ terms, which you agree to comply with. We are not responsible for third-party services, content, acts, or outages.

15. Privacy

Our Privacy Policy is incorporated into these Terms and explains what we collect and how we use and share it. Face and AR-camera data used by the beauty-camera features is used only to provide those features and is not used for advertising or data mining. See the Privacy Policy for your choices, including data deletion.

16. Disclaimers, limitation of liability, indemnification

Milky Ways is an interactive computer service that hosts content and conduct created by users. Under 47 U.S.C. § 230, we are not the publisher or speaker of, and are not responsible or liable for, any user content, communications, events, or conduct. We do not endorse and are not responsible for any user, organizer, event, content, opinion, recommendation, or advice on the Service.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF AMOUNTS YOU PAID US IN THE PRIOR 12 MONTHS OR ONE HUNDRED DOLLARS ($100).

Nothing here limits liability that cannot be limited under applicable law or reduces protections Apple’s standard EULA requires. You agree to defend, indemnify, and hold harmless Univers Media Group and its officers, directors, employees, and agents from and against any claims, demands, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to Your Content, your use of the Service, your interactions or meetings with any other user or third party (online or in person), any event you organize, host, promote, or attend, your ticket sales, your products or services, or your violation of these Terms or of any law or third-party right.

17. Suspension, termination, account deletion

We may suspend or terminate your access, or remove content, for any violation of these Terms or as required by law. You may delete your account anytime in Settings and request deletion of your data per the Privacy Policy. On termination for cause, your license ends and any Star Coins and unredeemed value may be forfeited. Sections that should survive (including 5, 7(a), 9, 12, 13, 16, 18, 20) survive termination.

18. Dispute resolution — arbitration and class-action waiver

THIS SECTION REQUIRES BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO CLASS ACTIONS.

Informal first: send a Notice of Dispute to support@milkyways.app and allow at least 60 days for good-faith negotiation (a condition precedent to arbitration).

Arbitration: any unresolved dispute will be resolved by binding individual arbitration under a recognized provider’s rules (including its mass-arbitration rules), governed by the Federal Arbitration Act, except either party may bring an individual small-claims case.

Class-action waiver: claims may be brought only individually, not as a class, consolidated, or representative proceeding.

Opt-out: you may opt out within 30 days of first accepting these Terms by emailing support@milkyways.app.

Governing law: California law governs; non-arbitrable disputes go to California courts. Nothing here reduces protections Apple’s required terms afford you.

19. Changes to these Terms

We may update these Terms; we will post the new version with a new effective date and notify you of material changes. Continued use after the effective date means you accept the changes. Material subscription price/renewal changes are notified in advance as required by law.

20. General

These Terms, the Privacy Policy, and the Apple terms in Section 4B are the entire agreement and supersede prior agreements. If a provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. We may assign these Terms; you may not. We are not liable for events beyond our reasonable control. The governing language is English. Notices: Univers Media Group, 1700 Center Point Parkway, Birmingham, AL 35215, support@milkyways.app, +1 (678) 855-9097.